Shipping Policy

Last Updated: 10 March 2026

Shipping Locations

We currently ship orders within the United Arab Emirates (UAE).

Shipping Fees

Shipping costs are calculated based on your delivery location.

Dubai & Sharjah: AED 30
All Other Emirates: AED 50

The final shipping cost will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery times are as follows:

Dubai & Sharjah: 1–3 business days
Other Emirates: 2–4 business days

Please note that delivery times are estimates and may vary depending on courier availability, weather conditions, or public holidays.

Third-Party Courier Services

All deliveries are handled by third-party courier partners.

While we strive to ensure timely delivery of all orders, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Courier operational delays
Traffic or weather conditions
Public holidays
Address verification issues

SMK Line is not responsible for delays caused by third-party courier services once an order has been dispatched.

Order Tracking

Once your order has been shipped, you may receive a notification or update regarding your delivery.

If you require assistance tracking your order, please contact us using the details below.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If incorrect shipping information is provided, delivery delays may occur and additional charges may apply.

Delivery Issues

If you experience any issues with your delivery, please contact us as soon as possible so we can assist you.

Contact Us

If you have any questions about shipping or delivery, please contact us.

Email: sales@smkline.ae
Website: smkline.ae